OpenText’s Business Process Solutions (BPS) group yesterday announced the newest version of OpenText BPM Mobile for Metastorm BPM (MBPM), providing anytime, anywhere access to its industry-leading BPM suite. This mobile solution supports the proliferation of mobile devices within organizations and allows customers to initiate, approve and participate in processes from any device. Mobile access extends the enterprise-class capabilities of Metastorm BPM by enabling customers to accelerate and improve their business processes and completely rethink how they engage with customers, employees, suppliers, and partners across all channels of communication.
“Through our experience we have realized that many organizations have already deployed mobile BPM applications,” said Steve Russell, Senior Vice President, Research and Development, OpenText Business Process Solutions. “Our thin mobile BPM features allow users to easily hook into the application using their existing Metastorm BPM form designer, select the field, create a new form and define rules outlining how to perform a process via mobile devises. With this flexibility users can essentially deploy mobile BPM processes during their lunch break.”
Key customer benefits include:
Update Mobile Processes in Real Time Flexible thin application environment allows users to simply add a mobile enabled form to their existing business processes in the same design environment. The thin mobile environment allows changes to mobile process applications to be updated in real-time and ensures that users always have the latest version of a process application. Thin mobile applications eliminate the hassle of building out entirely new processes for mobile devices as well as the need to train or hire developers to build out new applications and mobile processes. Details about thin verses thick applications can be found on the Because Process Matters blog, http://www.becauseprocessmatters.com/when-it-comes-to-mobile-apps-thin-is-in/.
Deploy Across All Mobile Devices - Multi-platform support for Android, Blackberry, iPad and iPhone users eliminates the need to develop different mobile applications for various devices. The ability to deploy the same application across any mobile device is critical, especially given the volume and spectrum of mobile devices organizations are being required to support today. According to Forrester Research, knowledge workers spend 35% of their time on a typical work day using smart phones to get work done and 48% of workers chose their primary smart phone for work without considering what their company supports.1
Empower Field Workers Mobile access to process applications cuts the tether that used to tie field workers to their PC at the office. Rather than collecting information remotely and entering it into the system upon their return to the office, mobile field workers can now work directly from their smartphone or tablet. For example, an insurance agent can use a tablet device or smart phone to submit customer claims forms and associated information about the claim from the field.
To learn more about OpenText BPM mobile download the data sheet.
About OpenText Business Process Solutions (BPS)
With the focus of business process management (BPM) shifting from automation to innovation, differentiation, business agility, and improved customer satisfaction, OpenText BPS’s software suite provides the necessary solutions to retain your competitive edge in this age of transformation.
Over 3,100 customers trust OpenText BPS for process management, case management, and business architecture solutions to increase efficiency and effectiveness through a highly individualized user experience that empowers the people that do the work. OpenText BPS is supported by a strong global partner network including SAP®, Microsoft® and Oracle®.
OpenText BPS’s industry leadership has been recognized by global IT analyst firms including Gartner, Forrester, IDC and others.